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Handhelds Untether Sales Staff

Disability insurance industry leader UnumProvident turns to hybrid phone/data PDAs to deliver "100 percent" access to corporate e-mail and calendars for mobile sales staff. (Originally published in IT Architect)
September 01, 2005

Company: UnumProvident

Project Leader: Mike McCleery, Vice President of Technology

Technology In Focus: Hybrid wireless handhelds for e-mail and calendaring

Problem: UnumProvident's mobile sales force lacked efficient tools for checking e-mail and calendars when on the road. They often spent their lunch hours checking e-mail at local Internet cafes, an inefficient way for a multibillion-dollar sales organization to operate.

Solution: The company now uses Treo wireless cell phone/PDAs from Palm. These work in conjunction with integrated wireless services and servers from Good Technologies, as well as data cell phone services from several service providers.

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